Terms of Service

Branchwall is operated by Lot 313, LLC, a Delaware limited liability company (“we”, “us”). These Terms are an agreement between you and us for your use of this website and your purchase of Branchwall. They supplement our general Terms of Service, which apply to anything these Terms do not cover; where the two conflict, these Terms apply to Branchwall. By making a purchase you agree to them. If you do not agree, please do not buy.

What you buy

Branchwall: a free in-browser preview that lays out a GEDCOM family tree file as one chart. Printed posters are planned and are not on sale yet; shipping, print-defect and reprint terms will be published before ordering opens.

The preview runs in your browser as soon as you choose a file. Nothing is delivered or shipped today because nothing is sold on this site yet; shipping, print-defect and reprint terms will be published before ordering opens.

Branchwall is a digital product delivered online. You must be at least 18 years old, or the age of majority where you live, to make a purchase.

Prices, payment and tax

Prices are shown before purchase. Digital purchases are processed through Stripe Managed Payments: for those purchases, Link (a Stripe service) is the seller of record. Link collects payment and any applicable sales tax, VAT or GST, sends your receipt, and offers order and payment support, and the terms shown at checkout also apply to your purchase. Where checkout does not show Link as the seller, Stripe processes the payment for us and we are the seller. Either way, we provide the product, and these Terms govern the product itself.

Refunds

Nothing is sold yet: the preview is free. When ordering opens, the refund terms will be shown on the page before purchase.

To ask for a refund, contact us (below) with the email address used at checkout. Approved refunds go back to the original payment method; your bank may take several business days to show them. Nothing here limits any refund right you have under applicable law.

Product terms

• Branchwall draws a chart from the file you give it. It does not check the file against any record, and the chart is only as correct as the file.
• People with no recorded death who were born in the last 100 years, or who have no dates, are treated as possibly living and shown by name only. This is a rule of thumb applied to the dates in your file; you are responsible for who appears on a chart you share or print.
• The size check that says whether a chart fits a 24x36 inch sheet uses estimated text widths and is a guide, not a promise about a printed result.
• Branchwall is an independent tool and is not affiliated with Ancestry, FamilySearch or MyHeritage.

Your responsibilities

Give accurate information, send us only content you have the right to share, and use Branchwall lawfully. Do not misuse this website or interfere with its operation. We may refuse or cancel an order (with a full refund) that breaks these rules.

Intellectual property

You keep ownership of what you send us and permit us to use it only to provide Branchwall to you. While you have access, you may use Branchwall for your own business, and the documents and data you create with it remain yours. This website, the software and our materials otherwise remain ours.

No guarantee of results; disclaimer

We do not guarantee any business outcome, such as traffic, rankings, conversions or revenue. Apart from the commitments in these Terms and on the product page, Branchwall is provided “as is”. To the fullest extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

Limitation of liability

To the fullest extent the law allows, our total liability for any claim relating to Branchwall or these Terms is limited to the amount you paid for Branchwall in the 12 months before the claim arose, and we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Nothing in these Terms limits liability or consumer rights that cannot be limited by law.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Please contact us first so we can try to resolve any issue informally.

Changes

We may update these Terms. The version on this page, with its effective date, applies to purchases made on or after that date.

Contact

Email support@branchwall.com, or write to:

Privacy questions: see our Privacy Policy.